Zeamart Electronics wants our customers to have a straightforward return experience. This policy explains our return and refund terms.

1. Return Period

Customers may request a return within 30 days from the date the order is delivered.

2. Return Conditions

To be eligible for a return, the item must be returned in its original condition and with the original packaging and included accessories, where applicable.

3. Return Shipping Costs

The customer is responsible for return shipping costs.

4. Refunds

Once the returned item is received and inspected, the refund will be processed to the original payment method.

Refunds are processed within 1–10 business days after the return has been received and approved.

The time for the funds to appear in the customer’s account may also depend on the customer’s bank or payment provider.

5. Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible so we can review the issue and assist you.

6. How to Request a Return

To request a return, contact Zeamart Electronics using the contact information below. Please provide your order number and a brief description of the reason for the return.

Contact Us

Zeamart Electronics

Phone: (501) 662-8048
Email: support@zeamartstore.com
Customer Support Hours: Mon–Sun, 9 AM–6 PM
Address: 802 E Broadway, Louisville, KY 40202, United States