Shipping Policy

Shipping Policy

Thank you for shopping with Zeamart Electronics LLC. This Shipping Policy explains how we process, ship, and deliver orders placed through zeamartstore.com.

Shipping Locations

We currently ship within the United States only. At this time, we do not offer international shipping.

Order Processing

Orders are typically processed within 1–2 business days after payment has been successfully received.

Orders are processed Monday through Friday, excluding weekends and U.S. federal holidays.

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Shipping Methods

We ship orders using trusted national carriers, including:

• USPS
• UPS
• FedEx

The shipping carrier used for your order will depend on the destination, package size, and shipping service selected.

Shipping Costs

Shipping charges are calculated during checkout based on your delivery address, package weight, dimensions, and selected shipping method.

The total shipping cost will be displayed before you complete your purchase.

Estimated Delivery Time

After your order has been processed, most shipments are delivered within 3–5 business days.

Please note that delivery estimates are not guaranteed and may be affected by factors beyond our control, including:

• Severe weather conditions
• Carrier delays
• Holidays
• High shipping volumes
• Incorrect or incomplete shipping addresses

Order Tracking

After your order ships, you will receive an email with tracking information so you can monitor your shipment’s progress.

Please allow up to 24 hours for tracking information to become available after receiving your shipping confirmation.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information when placing an order.

If an incorrect or incomplete address is provided, shipping delays or additional shipping charges may occur. If you notice an error after placing your order, please contact us immediately. We will make every reasonable effort to update your order before it ships.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost during transit, please contact us at support@zeamartstore.com.

We will work with the shipping carrier to investigate the shipment and help resolve the issue as quickly as possible.

Damaged Shipments

If your order arrives damaged, please contact us within 7 days of delivery.

To help us process your claim, please provide:

• Your order number
• A description of the damage
• Clear photographs of the damaged product and the shipping packaging

We will review your request and arrange a replacement, exchange, or refund when appropriate.

Returns

If you need to return an item, please refer to our Refund and Returns Policy for complete instructions and eligibility requirements.

Contact Us

If you have any questions about shipping or your order, please contact us:

Zeamart Electronics LLC

Email: support@zeamartstore.com

Phone: (501) 662-8048

Business Address:
802 E Broadway
Louisville, KY 40202
United States